Overview

Reno Ports is very concerned about your privacy in this age of the internet, and accordingly, we take your privacy seriously. Discretion and confidentiality are standard procedure without exception. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

1. This policy covers how Reno Ports treats personal information that is collected or received through the services provided. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and any information that is not otherwise publicly available.
2. This policy does not apply to the practices of companies that we do not own or control, or to people that Reno Ports does not employ or manage. Companies such as our Internet access and website and email hosting company, our shipping companies, UPS, FedEx and United States Postal Service, and others have their own privacy statements which can be viewed on their respective websites.

Information Collection and Use

General

3. Reno Ports collects personal information when you contract with us to purchase products or use my services.
4. When you contract with Reno Ports for a particular service, we will ask you to provide us with your name, email address, and a contact phone number.
5. When you purchase products or services, Reno Ports will ask you for additional information needed to complete the transaction such as your shipping address and other billing information.
6. The Reno Ports website automatically receives and records information on our server logs from your browser, including your IP address, type of browser used, and the page you requested. The information from the server logs is used for general website administration and optimization and is NOT matched or otherwise correlated to individual users.
7. The Reno Ports website does not use tracking cookies, web beacons or any other tracking technology. We really have no need to.
8. Reno Ports uses the information that is collected for the following general purposes: to provide updates to you regarding products and services, to fulfill your requests for products and services, improve products and services, contact you, conduct research, and to optimize and improve the website.

Children

9. Reno Ports does not design any part of its website to attract anyone under age 18.
10. Reno Ports will not knowingly contact children under age 18 without a parent's permission.
11. Reno Ports does not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact Reno Ports. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Information Sharing and Disclosure

Reno Ports does not share, rent, sell, trade or in any way disclose any information about you collected by any means with other people or companies except under the following circumstances:

12. Reno Ports provides shipping information to our shippers so that they may deliver products to you.
13. Reno Ports responds to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
14. Reno Ports believes it is necessary to share information with a law enforcement agency in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, suspected copyright infringement, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
15. Reno Ports has prior written consent.

Confidentiality and Security

16. Reno Ports limits access to personal information about you to only those we believe reasonably need to come into contact with that information to provide my products or services to you.
17. Reno Ports has physical, electronic, and procedural safeguards to protect personal information about you.

Data Rentention

18. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
19. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Changes to this Privacy Policy

This policy will be changed from time to time to adapt to the changing needs of the society and the law. Reno Ports will notify you about significant changes in the way we treat personal information by placing a prominent notice on the website.

Questions or Suggestions

If you have questions or suggestions regarding this privacy policy, please do not hesitate to contact Reno Ports.

Effective Date: December 11, 2019
Updated: December 31, 2020